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Customer Service |
Superior Customer Service & Satisfaction
We value our customer relationships, perhaps more than large suppliers do. We offer solutions to your difficult elastomer needs and deliver products to meet your most exacting requirements. We test new compounds at low cost and in low quantities, yet we produce and ship 5.5 million units each month. Our President even makes house calls to discuss your problems and design custom solutions. Identify your problems, call your rep or our offices, and schedule a problem-solving visit. We listen to our customers and learn from them. Then we respond. A happy and loyal customer base is the Holy Grail of every supplier. It isn’t enough that our customers rate us highly in virtually every area. Through our customer communication and satisfaction system, we learned that some of our customers were concerned with delays occurring because of slow communications. Some customers felt Corry Rubber didn’t always maintain a strong enough sense of urgency. Here’s our urgent response:
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